PRIVACY POLICY

Last Updated: March 30, 2025

diadia LCC is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Shopify store dia-dia-dia.com or make a purchase from us.

1. Information We Collect

We may collect the following types of personal information:

  • Identity Information: Name, email address, phone number, billing and shipping address.

  • Payment Information: Credit card details processed via Shopify Payments or third-party providers (e.g., PayPal). We do not store full payment details directly.

  • Device & Browsing Data: IP address, browser type, operating system, visit duration, and page interactions (collected via cookies and similar technologies).

  • Order Details: Purchase history, product preferences, returns, and customer service records.

  • User-Generated Content: Reviews, feedback, or contact form submissions.

2. How We Use Your Information

We use the collected data for the following purposes:

  • To process orders, fulfill shipments, and provide customer support.

  • To communicate with you (e.g., order confirmations, shipping updates, and promotional offers—you may opt out of marketing emails at any time).

  • To improve our website and product offerings (via analytics).

  • To prevent fraud and abuse.

  • To comply with legal obligations (e.g., tax reporting).

3. Data Sharing & Disclosure

We only share your information under these circumstances:

  • Third-Party Service Providers: Such as Shopify (e-commerce platform), payment gateways, and shipping carriers—strictly for service fulfillment.

  • Legal Compliance: In response to subpoenas, government requests, or other legal processes.

  • Business Transfers: During mergers, acquisitions, or asset sales.

We do not sell your personal information to third parties for independent marketing purposes.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Maintain shopping cart functionality.

  • Analyze website traffic (e.g., Google Analytics).

  • Deliver personalized ads (e.g., Facebook Pixel). You may disable cookies via browser settings.

5. Your Rights

Depending on your jurisdiction (e.g., GDPR or CCPA), you may have the right to:

  • Access, correct, or delete your personal data.

  • Restrict or object to data processing.

  • Request data portability.

  • Withdraw consent for marketing communications (via the "unsubscribe" link in emails).

Contact us at [Your Contact Email] to exercise these rights.

6. Data Retention

We retain your information only as long as necessary to fulfill orders or comply with legal requirements (e.g., tax records for 7 years), after which it is securely deleted.

7. Children’s Privacy

Our services are not directed to children under 13 (or the legal age in your jurisdiction), and we do not knowingly collect their data.

8. International Data Transfers

Your data may be transferred globally via services like Shopify, adhering to applicable laws (e.g., EU Standard Contractual Clauses).

9. Security Measures

We implement SSL encryption and regular security audits—however, no internet transmission is 100% secure.

10. Policy Updates

We may update this policy periodically. Changes will be posted on our website with a revised "Last Updated" date.

11.GDPR-Specific Provisions (EU Users)

(1) Legal Basis for Processing
We process your personal data under the following GDPR lawful bases:

  • Contract performance (order processing)

  • Legitimate interests (website security, fraud prevention)

  • Your consent (marketing emails, cookies)

(2)Your Rights
You have the right to:
      Access, correct, or erase your data ("Right to be Forgotten")
      Restrict or object to processing
      Withdraw consent (via [Consent Management Tool])
      Lodge complaints with EU supervisory authorities

(3)International Data Transfers
Data may be transferred outside the EU using:

  • EU Standard Contractual Clauses (SCCs)

  • Shopify's Data Processing Agreement ([Link])

12.CCPA-Specific Provisions (California Residents)

(1) Data Collection Categories
In the past 12 months, we may have collected:

  • Identifiers (name, address, IP)

  • Commercial information (purchase history)

  • Internet activity data (cookies)

(2)Your Rights
You may:
 Request disclosure of data categories and purposes
Opt-out of data "sales" (we currently do not sell data)
Request data deletion (some exceptions apply)

(3) Non-Discrimination Pledge
Exercising CCPA rights will not affect service quality or pricing

 

13. Contact Us

For privacy-related inquiries, reach us at:

  • Email: service@dia-dia-dia.com

  • Mail: 30 N GOULD ST STE N SHERIDAN WY 82801